Accessibility statement

Born to Build is committed to making borntobuildservices.com usable for everyone, including visitors who use screen readers, keyboard-only navigation, voice control, or who have low vision, motor, or cognitive impairments. This page explains the standards we aim for and how to flag anything that isn’t working for you.

Standard we conform to

The website is designed and tested against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG 2.1 AA is the standard the Australian Government adopts for its own websites and the level expected of most public-facing services in Australia.

What that means in practice

• ✓Keyboard-only navigation works. Every link, button, form field, and interactive element is reachable and operable using Tab, Enter, Space, and arrow keys. There’s a Skip-to-content link as the first focusable element on every page.
• ✓Screen readers can read the whole site. Every image has alt text (decorative images use empty alt), every form field has a label, every page has proper heading structure (one H1, then H2/H3 in order), and dynamic updates use ARIA live regions.
• ✓Colour contrast meets WCAG AA. Body text is at least 4.5:1 against its background; large headings are at least 3:1. Yellow accent buttons are paired with dark text for AA contrast.
• ✓Animations respect reduced-motion preferences. If you have prefers-reduced-motion turned on in your operating system, parallax, pulse, and entrance animations are disabled.
• ✓Touch targets are 44px minimum. Buttons and links are sized so they can be tapped without precision on phones.
• ✓Focus indicators are visible. Keyboard users see a clear blue outline on whichever element they’re currently focused on.
• ✓Forms describe their errors. When a required field is missed, the error message is linked to the input via aria-describedby so screen readers announce it.
• ✓Plain English copy. The site avoids jargon, and where building-industry terms appear (CDC, DA, BAL) they’re explained in context.

Known limitations

We’re honest about where the site falls short of perfection right now:

• The interactive job map (powered by Leaflet) is keyboard-operable but the experience is better with a mouse or touch. Pin information is duplicated as a text list elsewhere on the page.
• The before/after image slider on the home page can be operated with arrow keys when focused, but the visual feedback is mouse-first.
• PDF documents we generate (the buyer’s guide, quote PDFs) have basic structural tags but are not yet fully tagged for screen reader navigation. We’re working on this.

Browsers and assistive tech we test with

• Latest Chrome, Firefox, Safari, and Edge (Windows + macOS)
• iOS Safari and Android Chrome (mobile)
• VoiceOver (macOS, iOS) and Narrator (Windows)
• Keyboard-only navigation
• 200% browser zoom
• High-contrast mode (Windows)

Tell us if something doesn’t work

If you hit anything on this site that’s difficult to use because of an accessibility issue, please let us know. We’ll fix it.

Phone: 0498 188 478
Email: [email protected]

Please tell us what page you were on, what you were trying to do, what assistive tech you were using, and what went wrong. We aim to respond within 5 business days.

Formal complaints

If you’re not satisfied with our response, you can lodge a formal complaint with the Australian Human Rights Commission under the Disability Discrimination Act 1992.

Updates to this statement

We review and update this statement at least annually, and any time we make a significant change to the site. The “Last updated” date at the top of the page reflects the most recent revision.